Trust Score System

How trust is

earned.

Pakistan's first independently verified dealer trust system — built on real documentation, physical audits, and customer history. No self-reported claims. No shortcuts.

“Score pe bharosa karo. Zuban pe nahi.”

6
Trust Tiers
Entry to Elite
0 – 10
Score Scale
Floored at 1.0
5-View
Car Inspection
Panel by panel
Weekly
Platform Audits
Unannounced visits

All 6 tiers — scroll to explore each

Elite
9.0 – 10.0
Premium
7.5 – 8.9
Established
6.0 – 7.4
Standard
4.0 – 5.9
Basic
1.5 – 3.9
Entry
0.0 – 1.4

The Problem With Every Other Platform

“Total Genuine.
Non-Accidental.”

Two phrases on every single used car listing in Pakistan. PakWheels, OLX, Facebook Marketplace — every ad says it. Not one seller can prove it.

“Sab likhte hain 'genuine'.
Hum sabit karte hain.”

Typical Pakistani listing — zero proof behind any of it

Total Genuine
No proof
Non-Accidental
No proof
Verified Condition
No proof
Neat & Clean
No proof
First Owner
No proof

What Showrooms.pk does instead

Total Genuine?

Panel-by-panel condition declared — Genuine, Showered, Poteen, or Replaced. Per panel. No hiding.

Non-Accidental?

"Accident History" is a specific status on every body panel. Must be explicitly declared. Lying about it is the highest-penalty report category on the platform.

Verified Condition?

Our team physically audits randomly selected dealers every week — unannounced — and cross-checks against the self-reported inspection.

First Owner?

Ownership history is cross-verified with documentation submitted at the time of listing, not self-reported.

Why This Exists

Pakistan's used car market
runs on blind trust.

Buyers risk everything on a handshake. No accountability, no track record, no way to know if the dealer across the table has burned buyers before.

Meter ghumana

Meter Tampering

Odometers rolled back to show 60,000km on cars that've done 160,000. Rampant across Pakistan — nearly impossible to detect without specialist tools.

Non-customs paid as customs paid

NCP Sold as CP

Non-customs paid vehicles disguised as properly imported. Owners discover the truth when they try to resell — or when FBR shows up.

Accident chupa ke bechna

Hidden Accident Damage

Fresh paint over bent chassis, replaced airbags never disclosed. The oldest trick — and the hardest to catch without a proper inspection.

Every dealer on Showrooms.pk is scored on independently verified data — not self-reported claims. The score follows them. The history doesn't disappear.

The Inspection System

Every car carries a report.
Every report carries consequences.

“Ek ek panel ka hisaab.” — No report, no listing. Period.

Step 01 — Dealer Self-Evaluation

Panel-by-panel across 5 car views

When a dealer lists a car on Showrooms.pk, they inspect it panel by panel across 5 views. Every single panel must be individually declared. The report is published directly on the listing, visible to buyers before their visit. Timestamped. Signed. Permanent.

Front

Bumper · Grille · Headlights

Rear

Bumper · Trunk · Tail lights

Left

Fenders · Doors · Pillars

Right

Fenders · Doors · Pillars

Top

Bonnet · Roof · Trunk lid

For Dealers

An honest report protects you. If a buyer disputes and your declaration matches your actual listing — you're covered. If you lied, you're not.

What dealers declare per panel

Fraud-relevant statuses highlighted — these are what dealers hide

Genuine

Original factory paint. Untouched.

Minor Paint / Touching

Small touch-up on an otherwise original panel.

!

Repainted / Showered

Entire panel repainted. The #1 way dealers hide accident damage. Often invisible to the naked eye.

!

Poteen / Putine

Body filler applied to smooth dents or structural damage before repainting. A direct fraud signal.

Dented

Visible dent, not repainted — an honest declaration.

!

Replaced

Panel was swapped entirely — usually after serious collision. Must be declared.

!

Accident History

Direct declaration that this panel was in a collision. Highest severity. Concealing this is the most penalised report.

For Buyers

Visited and the report doesn't match? File a report.

Our admin team reviews every report. If confirmed — the listing is actioned. Hiding accident damage or meter tampering are among the most serious violations on the platform.

Step 02 — Platform Audit

Every week, we show up. Unannounced.

A pool of dealers is randomly selected each week. Our inspection team visits, physically inspects 1–2 cars per dealer, and cross-checks findings against the dealer's own self-reported form.

“Hum aate hain.
Announce nahi karte.”

The same model used by restaurant health inspectors and financial auditors — applied to Pakistan's car market for the first time.

Audit outcomes

Report matches reality

No action. Score intact.

Minor discrepancies

Warning issued. Score note added.

Significant discrepancies

Heavy score deduction. Listing reviewed.

Inspection report fraudulent

Severe deduction. Possible account suspension.

Signing a false inspection report is the single fastest way to destroy your trust score — regardless of how clean your history has been. The report is a declaration. We treat it like one.

The Formula

How every score is built

Four pillars, independently verified. Performance metrics are reserved for future scoring.

0–2.5
Verification
+
0–2.0
Profile
+
0–2.0
Maturity
+
0–3.5
Performance
=
1–10
Trust Score

Pillar 01

Document Verification

2.5pts max
Phone Verified
+0.5
CNIC Verified
+0.5
NTN Verified
+0.5
Business Registration
+0.5
Physical Premises Verified
+0.5

Pillar 02

Profile Completeness

2.0pts max
Basic Info Complete
+0.5
Showroom Photos (≥3)
+0.5
Description (≥100 chars)
+0.25
Social Media Linked
+0.25
Services & Specialties
+0.25
Policies Defined
+0.25

Pillar 03

Business Maturity

2.0pts max
10+ years in business
2.0
5–10 years
1.5
3–5 years
1.0
1–3 years
0.5

Based on verified establishment year. Longer presence = higher maturity score.

Pillar 04

Performance

3.5pts max
Customer Reviews
Coming soon
Response Time
Coming soon
Transaction Volume
Coming soon
Complaint Ratio
Coming soon

Reserved for future scoring. Currently, dealers can earn up to 6.5 points from Verification, Profile, and Maturity.

The maximum achievable score today is 6.5 out of 10 — combining full document verification (2.5), complete profile (2.0), and 10+ years in business (2.0). Performance metrics (3.5 pts) will unlock as the platform matures.

The 6 Tiers

What every badge means

Tap any tier to see what it means for you as a buyer — and what the dealer earns by reaching it.

Buyer Protection

Something went wrong?
Here's exactly what happens next.

“Aapki complaint pe action hoga.” — Every confirmed report hits the dealer's score directly.

1

You File a Report

Select a category — fraud, spam, fake review, harassment, duplicate listing, wrong info, or other. Describe exactly what happened.

Received immediately
2

Admin Reviews It

A human — not an algorithm — reviews your report. Dealers can respond in their defence. Fair to both sides.

Human-reviewed
3

Action Is Taken

If confirmed: platform action triggered. From a warning all the way to full account suspension.

You're notified either way

What “action” means — severity scale from low to high

Warning

Score note added. Dealer notified.

Listing Flagged

Listing visibly marked — buyers warned.

Listing Hold

Listing removed during investigation.

Suspended

Full account off the platform. Score floor.

Fraud & Misrepresentation

3 types
Fraudulent listing or dealer behaviour
Reviewed
Fake or misleading review
Reviewed
Wrong information on listing
Reviewed

Platform Integrity

2 types
Spam or irrelevant content
Reviewed
Duplicate listing
Reviewed

User Safety

2 types
Harassment or abusive behaviour
Reviewed
Other issue not listed above
Reviewed

Every report is reviewed by a human. False or competitor-driven reports are dismissed. Confirmed violations result in platform action — from warnings to full account suspension depending on severity.

Questions

Quick answers

Verified Ecosystem

Browse with
confidence.

For the first time in Pakistan's used car market — you know exactly who you're dealing with. Every badge earned. Every score verified. Every listing accountable.

All 6 Tiers

Elite9.0 – 10.0
Premium7.5 – 8.9
Established6.0 – 7.4
Standard4.0 – 5.9
Basic1.5 – 3.9
Entry0.0 – 1.4